Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Philippines combines two decades of experience implementing Microsoft and Oracle solutions, a pool of more than 230 qualified professionals, and the collaborative power of the NTT DATA group to create delightful solutions for our global clients.
Our numerous awards and certifications demonstrate our unwavering commitment to the technologies we provide. NTT DATA Philippines is a Microsoft Gold Certified Partner for Business Intelligence, Portals and Collaboration, Enterprise Resource Planning, and Learning Solutions, as well as a Microsoft Cloud Deployment Partner. We are an Oracle Platinum Partner and Specialized 11g Database Partner. NTT DATA Philippines are also ISO 9001 Certified. We are also an SAP Platinum Partner and 2016 SAP Pinnacle Awards Winner for S/4 HANA and Global Value-Added Reseller of the Year.
NTT DATA Philippines has grown to become one of the country's top IT services providers offering high value IT consulting and learning solutions for Oracle, Microsoft and SAP technologies. Our staff of certified professionals have developed their expertise over many years of practical implementation. Our software developers possess a wide range of programming languages and technologies:
As a key part of your growth strategy, you require high quality software that meets your requirements with minimal errors and excellent performance. Our Software Quality Assurance and Testing methodologies have been streamlined over many years of custom software development for businesses in various industries. We also provide automated testing solutions that allow us to provide broad testing coverage while reducing turnaround time.
No two businesses are alike. That’s why we take a customized approach to Business Process Reengineering. We optimize the process and increase efficiency by creating synergies between IT and the business users. We also emphasize the value of better data management and analytics to help you make more informed and more competitive business decisions.
Backed by deep domain and technology expertise in multiple industries, we can bring innovation when and where you need it, leveraging our cost-effective global delivery model. As a result, you can stay competitive, expand product offerings and may enter new markets with less risk. Our solutions and services can be purchased individually (to assist in targeted business areas or overflow situations), or as a full-service model where we become a full partner with you and your respective software vendor(s).
With NTT DATA’s Managed Services, our experts take care of your day-to-day operations, preventive maintenance, incident management, and change control so you can meet your service level targets and focus on growing your business.
Our Managed Services team has specialized roles for handling various aspects of your day-to-day operations. Their specialization, along with extensive experience delivering managed services to a wide range of clients, aid them in resolving issues and fulfilling the requests raised by the business with maximum speed and effectiveness.
As part of the NTT DATA group, our global footprint in multiple regions and countries and round-the-clock coverage allow us to support the needs of multinational organizations—whether they’re for internal business processes or shared services.
Our services include:
Our IT Service Management offering uses mature processes, procedures and standards that adhere with the ITIL framework methodologies. The process involves an extensive discovery and transition phase to ensure efficiency and readiness prior to operation. Once the service is running, we are committed to continuously improving our service delivery on a regular basis using the data collected by our service reports and measurements.
We provide a wide range of support packages that we can customize based on your business needs and your end users’ requirement. We have a superb track record managing application such as Microsoft Dynamics NAV, Microsoft SP.NET, Microsoft Office 365, Microsoft SQL, Microsoft SharePoint and many other third party applications. Our goal is to align our services with the needs of our clients by integrating our processes with the clients’ strategies.
We are also experienced in SOX Audit and other compliance practices required by our clients.
We also offer helpdesk support to help you maximize business continuity. Incidents can be reported through our Service Desk 24 hours a day, seven days a week. We provide end-user technical support ranging from self-service tools to proactive issue avoidance and real-time remote problem resolution. Our Service Desk is finely tuned and customized to the specific needs of your business and end-users—whether it’s planning, delivery operations, or overall infrastructure management—to give your workforce the best IT support experience.
DBA911 is a managed service that provides 24/7 proactive support to ensure the optimal performance of your database systems. This service offers the expertise of certified professionals who will monitor your databases regularly, provide technical assistance to your in-house staff on all database-related problems, and assist you in the event of a database failure. Our administrators will complement your existing staff whose role involves basic operation functions, including database startup, shutdown, and running pre-defined backup procedures.