​​​​​​​​​​​​​​​​​​​​​Managed Services​

Managed Services​

Let our experts take care of your database administrator requirements. Help them be more effective at improving your applications by leaving routine maintenance and troubleshooting to us.

​​AboutThe presence of a highly-skilled and experienced database administrator is critical in any enterprise that runs IT systems on a database. The DBA's role is crucial in ensuring that databases run smoothly during normal operations and that there is a well-planned and tested disaster recovery procedure in case the business operation is disrupted. The presence of a qualified DBA ensures management​ peace of mind at all times.
 
DBA911 is a managed service that provides 24/7 proactive support and approach to ensure the optimal performance of your Oracle database systems. This service offers the expertise of certified professionals who will monitor your databases regularly and provide technical assistance to your in-house staff on all database administrator-related problems, and assist you in the event of a database failure. Our administrators will complement your existing staff who only need to perform basic operator functions including database startup and shutdown and running pre-defined backup procedures.

 

​​Our DBA 911 Service Offering:

 
Basic Package
  • 24 onsite visits (ideal for SMEs with 1 or 2 homogenous database instances)
  • 1 instance of recovery service in case of database crash
  • telephone support for 120 reported incidents
  • 12 healthchecks and 12 OTH (other activities)
​Standard Packag​e
  • ​48 onsite visits (ideal for SMEs with 1 or 2 homogenous database instances running mission-critical applications)
  • 1 instance of recovery service in case of database crash
  • telephone support for 120 reported incidents
  • performance tuning service for 1 day
  • 12 healthchecks and 12 OTH (other activities)
Enterprise Package
  • 96 onsite visits (ideal for medium to large enterprises with multiple homogenous database instances running mission-critical applications)
  • 2 instances of recovery service in case of database crash
  • telephone support for 240 reported incidents
  • performance tuning service for 2 days
  • 12 healthchecks and 12 OTH (other activities)

 
 

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Contact us

28F 88 Corporate Center
Sedeno corner Valero Streets
Salcedo Village, Makati City 1227
Phone: (632) 757-4889, Fax: (632) 757-4890
Email: ndph.marketing@nttdata.com

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