We have been very comfortable with our normal sales record, monitoring, and analytics system that we missed the fact that we were not maximizing the capability to turn data into actionable intelligence. We saw our sales records as mere numbers and overlooked the chance of innovating strategies to answer the changing needs of our market.
Wizardsgroup's responsiveness in terms of how to address what PBSP truly needs is something to highly note. This made the project with them highly effective and swiftly done - not to mention enabling the Project Managers and Data Management Staff with the knowledge on how to use the technology is very helpful.
We are very pleased with the installation and deployment of our data warehouse simply because we now have a much more complete picture of our user behavior and more importantly, we can run custom reports and extract the exact information we need in 1/10th of the time that it may have previously taken. Microsoft and Wizardsgroup have helped us to establish an efficient data mining strategy, create a high-availability environment and improve responsiveness which allow us to build appropriate offers to meet specific needs of the market.