With our global expertise and in-depth knowledge of insurance, we provide you with end-to-end technology-enabled services and solutions that stay on top of today’s demanding market dynamics through a customer-centric approach.
Businesses often need specialized resources to assist with specific tasks when experts are not available in-house. We can field the right talent for your needs from our pool of more than 200 highly-trained IT professionals.
We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.
NTT DATA has a deep understanding of the issues faced by the insurance business. Globally, we have 7,000 industry-seasoned insurance resources, and we’ve gained experience through client relationships with more than 100 leading insurance companies. In the Philippines, we offer enterprise solutions to help you stay ahead of the competition by improving customer relations, generating insights from your sales data, and controlling your financials.
Business Intelligence and Analytics
As insurance companies continue to optimize their processes with technology, having a competitive advantage has come to mean more than maximizing productivity: companies must also be able to predict trends and adapt to their customers’ demands, following a flexible, agile approach.
Our powerful business intelligence solutions work with your company’s data from various fields such as sales agents, emerging with data-driven insights that can further streamline your key processes. Personalized dashboards present the information in an easy-to-read format, along with instantly generated reports that help you pinpoint areas for improvement. This strategic approach leverages your company to better satisfy customers’ needs, identify important opportunities, and increase sales performance.
Customer Relationship Management
Customers of companies in the insurance industry tend to be long-term, which makes it imperative to maintain positive customer relationships. This is a significant part of the overall business strategy, and technology-enabled solutions such as Customer Relationship Management (CRM) systems can deeply enhance your customer satisfaction.
NTT DATA’s CRM solutions are comprehensive and innovative, built on our deep domain knowledge, strategic alliances, and long-term experience. They encompass every aspect of your customer interactions and support your sales, marketing, support, and service teams, with features such as case management that processes customer complaints. The customer is placed at the very center to ensure that they have a consistent experience with your organization, leading to lower costs and maximized revenues while building customer relationship.
The insurance industry is under increasing pressure to make their front-end to back-end operations efficient to maintain dominance in the capital markets. NTT DATA’s financial management solutions for Microsoft and Oracle give you greater control over your financials and simplify your manufacturing and operations. Our solutions are quick to implement, cost-effective, and easy to use, with the power to support your growth ambition.
Who We Are
Introduction of NTT DATA, what we stand for and how we want to be perceived.